The purpose of this role is to manage the allocated program in order to make sure all targets and commitments are met both to internal as well as external customers.

The Program Manager coordinates with Operations, Engineering and/or other disciplines to ensure that the resources required to meet program obligations are available.

The Program Manager manages the tactical/operational relationship with the customer whereas the BD organization manages the strategic relationship with the customer.

• Responsible for executing the program (including changes) making sure it is compliant with all approved business cases and contractual requirements, both during the NPI phase as well as in production
• Responsible for delivering financial (sales, profit etc.) targets of the program
• Making sure NPI projects are delivered on time and on budget in accordance with approved business cases
• Responsible for continuously monitoring the performance of the program, managing off-track items when needed and for reporting progress through the BR5 process
• Driving program improvement plans including cost improvement, pricing initiatives, zero defect initiatives etc. in coordination with relevant stakeholders
• Supports the SD/VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth
• Responsible for undertaking any other activity required to ensure successful delivery of the program
• Acts as the voice of the customer internal GKN when needed:
  • Representing the customers’ interests in internal communications
  • Ensure warranty returns are managed efficiently
  • Ensure any request by the customer is closed out in a timely manner

• Act as GKN’s voice towards the customer when needed:
  • Simplifying and coordinating communications to ensure a consistent message in communications to customers
  • Supporting operations or any other function by ensuring timely progress of activities required by the customer to fulfill our obligations
• Continuously look to develop and grow the program further:
  • Take lead on all new rfq’s making sure we submit competitive proposals/offerings on time
  • Work with the site teams, the commercial team, engineering etc. to secure new business bids
  • Be proactive in what we can offer the customers by having knowledge of our capabilities across all business lines and how that could turn into product offerings
  • Full understanding and support of our technology development activities so that those can turn into future business opportunities
• Understand day to day business across all our sites, understand possibilities and challenges to be able to improve the program
• Adhere to all program management standards and policies in accordance with the GKN Aerospace Program Management framework

Contribute to the GKN Aerospace Program Management process development when needed