Air Borealis is unique entity in Canadian aviation. Offering service to Northern and Coastal Labrador on a scheduled and charter basis with both fixed-wing and rotary-wing services, Air Borealis is a collaborative, mutually beneficial partnership between the Innu Development Limited Partnership, Nunatsiavut Group of Companies and PAL Airlines, a vital link for its customers, and an essential service provider to the communities in its network.
Air Borealis is currently seeking a Cargo Agent to join our team in Goose Bay, NL.
Duties and Responsibilities:
- Ensure adherence to Transport Canada Regulations
- Respond to cargo inquiries
- Provide to cargo inquiries
- Provide freight quotes
- Accept small freight, issuing waybills and handling cargo
- Provide internal and external customer support
- Manage cargo supplies and inventory
- Process cargo for shipping based on customer needs
- Perform general office duties as required
- Operate forklift
- Operate delivery van
- Other duties as assigned
Qualifications:
- The successful candidate must have a minimum of 2 years&39; experience in providing customer service in a fast-paced environment;
- Must possess exceptional customer service skills;
- Must exhibit excellent written and oral communication skills as well as excellent problem solving skills as this position requires on the spot decision making;
- Must be able to work independently and in a team environment;
- Must be able to obtain a clear Record of Conduct.
- Must be flexible to work all shifts and adapt to fluctuations in shift times due to operational and/or unforeseen situations.
What we offer:
- Comprehensive health benefits including medical, dental, vision, and life insurance
- Defined Contribution Pension Plan
- Employee Stock Purchase Plan
- Personal travel privileges with PAL and interline agreements with multiple airlines
- Employee Tuition Assistance Program
- Employee and Family Assistance Programs
CLOSING DATE: Applications will be accepted until June 6th, 2025.
Air Borealis is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.
Only those candidates selected for an interview will be contacted. Thank you.
AirBorealis