Company Description

Be part of the journey!

Our mission is to be the preferred airline of our customers and our team.

Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the worlds best leisure airline multiple times, and we’re just getting started.

Want to join us?

You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment.

Job Description

The Technical Operations Coordinator’s primary role is to provide operational and administrative support to the Technical Operations management team across various departments, including hangar/ramp, GSE, engineering, Maintenance Control Center (MCC), stores, and the Quebec (YQB) base.

The person in this position is responsible for carefully managing staff schedules in AMOS to ensure consistent and efficient assignment of timesheets in UKG. They also handle various administrative and operational tasks.

Administrative and Operational Support

• Manage team and schedule changes, including long-term planning.
• Create and update new shifts based on operational needs.
• Collaborate with the management team on timesheet monitoring and payroll closure.
• Resolve issues related to schedules or timesheets.
• Participate in continuous improvement meetings related to UKG/AMOS and other systems, in collaboration with the IT team and management, as required.
• Actively manage employee vacation scheduling files – Production.
• Create step-by-step procedures aimed at improving processes.
• Coordinate YUL M-Actions and short-term out-of-base operations for YQB.
• Coordinate long-term out-of-base operations, as required.

Management of Specific Administrative Files

• Via the Concur application: ensure the approval of expense reports.
• Oversee uniform files and approve orders.
• Via the SAP application: process purchase requests for Hangar and GSE.
• Monitor workforce data (hangar and ramp) and related HR files.
• Coordinate training files (standard courses).
• Produce union release reports.

Additional Information

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

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Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.

Qualifications

• College diploma (DEC) or equivalent.
• Minimum of five (5) years of experience in a similar role.
• Good knowledge of administrative and HR processes.
• Ability to manage multiple files simultaneously.
• Ability to work independently or as part of a team.
• Knowledge of AMOS / UKG / SAP systems (a stong asset).
• Initiative and creativity.
• Excellent problem-solving skills.
• Strong command of Microsoft Office Suite.
• Very strong communication skills.
• Autonomy and resourcefulness.
• Bilingual French / English, spoken and written*.

*A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.